Client Testimonials

Maria and her team were amazing once again!! Black Diamond Mortgage helped us 7 years ago when we were locating to Montana from Delaware so they were our go to again for our current refi for our new build. They went above and beyond to make our experience pleasant and stress free. They are knowledgeable, efficient, professional, and friendly. We can't say enough good things about this team! Top notch!! Highly recommend them!!

The team at Black Diamond Mortgage was superb! They were incredibly informative and answered our many questions in a timely fashion. The company provides excellent customer service and I would recommend them highly to any prospective homeowners!

Went above and beyond to get me approved as well as made the process as easy as possible.

I can't say enough about the team at Black Diamond Mortgage. The entire transaction was smooth from start to finish. After leaving my W2 job a few months back I had concerns about what the home buying process would look like for my family. They were able to navigate through all of my documentation and work with the lender to not only help us close our dream home... but close it early.... at a very competitive rate for the current lending environment. They were very communicative and helpful, always just a phone call or email away. I would give them more stars if I could.

I can't say enough about the team at Black Diamond Mortgage. The entire transaction was smooth from start to finish. After leaving my W2 job a few months back I had concerns about what the home buying process would look like for my family. They were able to navigate through all of my documentation and work with the lender to not only help us close our dream home... but close it early.... at a very competitive rate for the current lending environment. They were very communicative and helpful, always just a phone call or email away. I would give them more stars if I could.

Made the process super easy, they took time out of their personal lives to answer any questions I had, couldn’t be more thankful of Kristina

The team at Black Diamond was awesome and made our home buying experience seamless. Thank you so much!

We were looking for homes in the Whitefish, Kalispell area and needed a mortgage company to help us find the best rates since interest rates are so high. I googled mortgage companies and found Black Diamond. Called and I got to talk with Zach, he was very helpful answering all of our questions. Started a loan application and within a day he gave us the preliminary pre approval with just a little bit of information and our credit check. Huge relief and such amazing customer service. We really started shopping for homes and found one that we liked. We put in an offer, the offer was accepted and had our pre approval and loan started the next day. It was an easy 30 day close. Black Diamond really made us feel like part of the family and they would do everything they could to help us. They really are amazing. We would highly recommend them to anyone. We will definitely be using them again in the future. Thank you Black Diamond for everything.

Black Diamond Mortgage is the best! Our loan officer, Kristina Stratton, is top notch! Professional, courteous and so well informed. She made this an easy and exciting experience. We could not have asked for better!

If you are in the market for a home, you MUST give Black Diamond Mortgage the opportunity to support you. The entire team, is so helpful and will guide you every step of the way, whether this is you first home or your tenth home, they are there for you! I want to personally give a shout out to Zach who was literally been there for us for an entire year as we looked for a home. What’s great too, is that it doesn’t matter if you live in Whitefish, they can still help you with buying a home! Thank you Black Diamond Mortgage!

This group of people is awesome. Zach worked with me to figure out some tricky financing on a condo (that ultimately fell through) and was there a month later when we needed a super fast turn-around on an offer letter for something else (that also fell through). When we finally did get something under contract the whole team was great all the way through the process. Can’t recommend them enough!

Black Diamond did a presentation to our staff on Financial Freedom through Home Ownership that was very informative and educational. It addressed all age ranges of our staff from first time homebuyers, to investments, and financial wealth in retirement! I love the Passion Maria and David share for this business!

Black Diamond - Team of Elite Mortgage Pro's Black Diamond has been very helpful to my clients & friends. I have sent them 2 transactions, and they have delivered wonderful service. As a fellow Mortgage Professional, it's imperative to my business that I have these relationships in the industry. I can trust them 100% of the time. In this crazy industry we are in, the value of having a solid group like Black Diamond is beyond valuable. I highly recommend them.

I initially called Black Mortgage because I found out that my other lender was from CA and going to handle my MT loan. I wanted someone local. I was in touch with Zach first. From the beginning, he made me feel like I was already a part of the team. He stayed in contact with me for months when my other homes' financing fell through. FINALLY when I was ready to purchase in MT, him and Maria worked so well together to make my dream come true! And to top it off, Maria was present at Signing Day! I am so lucky to have found such a caring group of individuals. Thanks!

Zach, Kristina and the Black Diamond Mortgage team just helped my clients close on their first home earlier this week. They were fast, efficient, had great customer service and great communication throughout. We even closed 2 weeks early. I would highly recommend Black Diamond mortgage for your lending needs in the Flathead. Austin Baumgarten Broker Keller Williams Hidden Homes Montana Team Leader

Zack and Kristina were wonderful!!! very knowledgeable and comfortable to work with. Always keep me calm. Felt like a very easy transaction but on a very difficult type of loan. Five stars to all of you. Thank you so much.!!

Black Diamond was an absolute pleasure to work with. They helped us find the best option for us and made the process very easy. 10/10 would recommend! Thank you Zach and Maria!

Rylee was very knowledgeable and helped us get back on track with a HELOC. Our experience was wonderful and we would absolutely work with Black Diamond Mortgage again.

Zach and his team were great to work with. They got us good terms and I would definitely recommend working with Black Diamond for your next mortgage.

The folks at Black Diamond Mortgafe are professional, courteous, friendly and respectful. we are 1000% happy that we chose Black Diamond Mortgage.

Excellent company all around. Very professional, responsive and trustworthy. Each team member was a pleasure to deal with and always had our best interest in mind.

Black Diamond - Team of Elite Mortgage Pro's Black Diamond has been very helpful to my clients & friends. I have sent them 2 transactions, and they have delivered wonderful service. As a fellow Mortgage Professional, it's imperative to my business that I have these relationships in the industry. I can trust them 100% of the time. In this crazy industry we are in, the value of having a solid group like Black Diamond is beyond valuable. I highly recommend them.

I worked with Heather Nelson and her processor Kristin @ Black Diamond to do a reverse mortgage on a condo I bought in Bozeman. It will be an investment property this year and our college son and a roommate will live in it next year. I am self employed and finding financing can be a challenge. They were the best to work with! Heather kept me informed the entire process, assisted with the steps required to close. The closing was virtual and very easy with a notary Heather recommended in CO where I live the majority of the time. I will use Black Diamond Mortgage again for my next property in MT. They are full of Aloha!

As a realtor, I can heartily recommend Rylee Kuntz, Loan Originator at Black Diamond Mortgage. She was creative, hard-working, responsive, and thorough. She and the team at Black Diamond Mortgage made it happen for my clients who are now the proud owners of a beautiful property in the Flathead Lake area.

Black Diamond did a great job of keeping this loan on track and closing on time!

Maria is so creative and finds a way to offer lending products like I've never seen before. Black Diamond does a great job!

We cannot give enough praise to Zach, Kristina and the whole team at Black Diamond Mortgage. They took a threat level midnight situation with a previous lender to a 14 day closing. Superior communication skills, amazing organization and actual follow through. We will recommend this company over and over again! Thank you guys SO much!

If I could give them 10 stars, I would! We could not have had a better experience with Black Diamond! From start to finish, they were knowledgeable, professional, super responsive, and willing to do whatever they could to help us get a house. We needed a fast closing and they worked so hard to make it happen. Maria and Katrina were both so incredible! HIGHLY RECOMMEND!

If I could give them 10 stars, I would! We could not have had a better experience with Black Diamond! From start to finish, they were knowledgeable, professional, super responsive, and willing to do whatever they could to help us get a house. We needed a fast closing and they worked so hard to make it happen. Maria and Katrina were both so incredible! HIGHLY RECOMMEND!

I don’t even know where to begin with how incredibly amazing our experience with Maria at Black Diamond Mortgage was. My fiancé and I are both self employed , which carries a lot of challenges when buying a home. Maria made the process educational, fun & quite predictable (which is a good thing in this market … we didn’t want any surprises) ! I went into it unsure of how long it would take & uneasy about our home buying status. Maria was extremely responsive and helpful every single step of the way. Now , I sit here in the morning sun sipping coffee in our beautiful home , so full of gratitude for Black Diamond and the roll they played in making our dream a reality. These people are doing more than connecting people to lenders … they want success for each and every person who crosses their path.

I don’t even know where to begin with how incredibly amazing our experience with Maria at Black Diamond Mortgage was. My fiancé and I are both self employed , which carries a lot of challenges when buying a home. Maria made the process educational, fun & quite predictable (which is a good thing in this market … we didn’t want any surprises) ! I went into it unsure of how long it would take & uneasy about our home buying status. Maria was extremely responsive and helpful every single step of the way. Now , I sit here in the morning sun sipping coffee in our beautiful home , so full of gratitude for Black Diamond and the roll they played in making our dream a reality. These people are doing more than connecting people to lenders … they want success for each and every person who crosses their path.

We had a great experience with Black Diamond - one of the reasons we chose them is because someone reached out 'after hours' on a Friday as we were prepping to make an offer on a house, and they were able to get us a quick preapproval and letter etc. Extremely helpful during the process. As with any mortgage process, there were bumps, one especially a day or two before closing, the lender made some unusual requests, and the team made sure to help me find info they were asking, and ensured an item that was not relevant was taken off the final checklist of docs required. Worked primarily with Zach F. and towards the end Heather N. was also extremely helpful and responsive.

The team at Black Diamond helped us finance our first home recently. They’ve been nothing but professional and helpful along the way. In a crazy housing market, when need your team to be dialed, they have been quick to respond and get all our ducks in a row. Having a local team that knows the market, and knows you as a borrower has been such a pleasant experience. We will 100 percent use them in the future and recommend them to friends and family when buying in the Flathead valley.

Best mortgage company out there really work hard for you!

Zach was just amazing throughout the whole process! Got us great rates, super patient and just overall a great person to work with. Black Diamond was recommended to me and I am so grateful! Thank you Zach!!!

Darel was awesome! Great guy and made everything easy for a first time home buyer. 10/10 would recommend him to anyone!

I felt I wasn't ready to be a homeowner. I needed to be one though because of current economic situations. First time going through this process had me insanely full of anxiety. Black Diamond and Ashley Peters worked so hard to calm me and listen to my fears. I admit, I pushed back. I tried to find options in other lenders, as I thought it was the responsible thing to do. I did not find a better offer and in fact, their offers continued to better suit my needs. I appreciate them and their work, their care, their help and for my home. I'd recommend them to anyone. Regardless of where you think you need to be financially, they have multiple ways to help you. Go see them ❤

I sincerely appreciate how easy the process was and the great communication throughout! Rylee was super patient to run through multiple scenarios for me!

Wonderful Lender that has a honest down to earth group of people that are there for you all the way. Thank you Ashley and Maria for all that you do!

From the time we started with they were easy to get a hold. I would get texts and phone calls answer even later on to the evening. Which worked great with my work schedule. Everything was done quickly after we got them the information they needed. Seemed to have good communication between each employee, even if we talked to someone different then our go to person the other person new our account. Had some good personal touches, I would get a text once a week just to see if how things were going. Overall great experience.

As a licensed real estate agent, and as a client, I can tell you first hand that Black Diamond Mortgage is awesome! Zach Falk -loan officer, is a great communicator, on top of it, and the BDM team that I got to know while under contract was wonderful. In the end, they delivered as hoped and expected and I have no regrets but am full of appreciation.

Black Diamond helped us convert our construction loan to a VA home loan. Zach confidently guided us through a challenging process and ultimately landed a better interest rate than we ever anticipated. Black Diamond and Zach have earned unreserved kudos and recommendations. We will definitely do business with them in the future.

We have worked with Black Diamond three times now and are always very pleased. Dave, Zach, Maria and Sam are all so friendly, efficient and great to work with. We appreciate the relaxed atmosphere in the office and Dave’s willingness to share his knowledge. Dave and Zach listened carefully and thoughtfully to us and created a plan that worked best for us. They always make the process speedy and seem effortless!

Thanks to Zach and his team our recent purchase in Sidney was handled efficiently, on time and with ease. Thanks to everyone involved @ Black Diamond Mortgage

I had a great experience with Black Diamond Mortgage. I would recommend them to anyone buying in Montana. Everyone was extremely responsive and made everything easy. Buying a house is stressful and you need to work with folks that know the market and guide you through exactly what to do.

Zach and Dave were amazing to work with! We experienced some twists and turns throughout our house buying process and they walked us through it all in a way that gave us confidence in them and the decisions we were making. We couldn’t recommend Black Diamond more!

Thank you Black Diamond for helping me with my refi. I feel completely comfortable with the new loan Maria and David were able to secure for me. Black Diamond has helped me in the past. If my situation comes around again and I need financial support I will not hesitate to call on David and Maria at Black Diamond Corporation.

Terry was very helpful with getting us a new home loan, explaining everything and staying in touch throughout the construction process. Despite a few setbacks in the end that were out of everyone’s control, Black Diamond Mortgage did all they could to close successfully and keep us happy! Thanks so much Maria, Terry and Sam for your hard work!

We had such an easy experience and Darel helped us every step of the way. His knowledge and expertise made this so painless and we had a quick closing thanks to our awesome realtor Meghan Salois with Remax. Thank you Black Diamond Mortgage for having the best team in town!!

Superior service and knowledge. Can't thank Dave and his team enough for all the time, effort and consideration that went into our current mortgage. Consistent, clear and timely communication. Dave, Zach, Heather and Maria all contributed. This is the third time we've used Dave and the Black Diamond team and we highly recommend them.

Black Diamond Mortgage, and Darel Handley were exceptional in providing our mortgage finance. There were many challenges to our process. Darel was so patience and encouraging. His commitment to helping us purchase our dream property was supportive even when it looked like it might not happen. You could tell he worked for us so hard because he wanted us to have it too! Definitely recommend with no hesitation!!

This may be my first online review of anything period. Terry at Black Diamond Mortgage was fantastic to work with!! My wife and I were first time home buyers this past fall/winter and had many questions regarding everything related to the home buying process. Terry was extremely knowledgeable, patient, and a great communicator. 5/5 stars. We strongly recommend Terry and his team and will be using them for future home purchases.

Maria Phelps does an excellent job at ensuring that the lending process is smooth from beginning to end. She has great communication with all parties of the home buying process from buyers to real estate agents and title companies. Working with her, I have all the confidence buyers will be well qualified and be in excellent hands. Highly recommend Maria!

Our house would not have closed had it not been for Terry Falk. The multiple heroics he performed to not only rescue our loan a big loan company had dropped the ball on but then to resolve a non-stop set of issues from the seller. Not sure how to even sure how to expresses the level of gratitude necessary to appropriately recognize the way he went over, above, and beyond all reasonable expectations. We actually switched to Black Diamond Mortgage Corporation because our buyer's loan with them was going so much smoother than our own. They know what they are doing and are the best in the game! Thank you, Terry and Black Diamond!

Maria and her team went above and beyond helping us through a crazy house purchase! From finding some “fine print” details to help us to making phone calls to get the transaction completed, they made it happen. 100% recommendation Black Diamond Mortage!

Moving mountains is a great way to describe the team at Black Diamond. Matt Rizzolo and Maria Phelps and others behind the scenes. Prompt, Patience, and thoroughly loan magicians. Tip of the cap to Maria for going above and beyond. Matt was very creative and is the BEST loan officer in the valley. I live in WF and will send all friends and family to Black Diamond. Thanks again and WOW. I'm so impressed. Wish I could get another loan but I got 3 with them and couldn't do anymore. Or I would. Please do yourself a favor and see BlackDiamondMortgage

The entire experience I had with Black Diamond Mortgage Co. from start to finish was absolutely positive! The efficient staff was also very calm which helped me through each part of the process. This review is sincerely written with gratitude and immense appreciation. I now own my home and am just so grateful for Black Diamond Mortgage being there for me!

Extremely helpful! We're first time home buyers, and they did everything that they could to make the process as smooth as possible! We're are truly grateful for them! HIGHLY RECOMMEND

We had a wonderful experience with Black diamond Mortgage and Maria as our agent. She was very helpful,always available, and with very many options. Maria has a go getter attitude of making things happen. She helped us when other banks refused or wanted to force us into risky loans with much money down. Maria was fair and able to obtain the mortgage we desired with less money down. Thank you!

Absolutely impeccable service!! Excellent communication and our loan was done one week before close so we were able to close early. I would recommend Terry and Zack Falk to anyone. Thank you Terry and his wonderful team for making our home purchase go so smoothly. Best Regards

I had the immense pleasure of working with Zach Falk through the process of financing my new home, and I cannot say enough about him. He went to every length to ensure that, amidst the difficulties of attempting to close early, everything went smoothly and each step of the process was clearly communicated to all parties involved. Without Zach, I'm not sure we would've made the tight timeline work, and for that I am so very grateful. I will recommend Zach and Black Diamond Mortgage to any of my connections who are looking to buy a home!

Absolutely amazing service!! Excellent communication and our loan was done two weeks before close so we were able to close early. I would recommend Terry Falk to anyone. Thank you to Terry and his wonderful team for making our home purchase go so smoothly.

Matt and the Blackdiamond team exceeded expectations. If you are struggling to get a loan, these guys will help and not stop! I got exactly what I needed, with good terms. They even lined out a notary up in Homer, Alaska for me because I wasn't in MT during closing! They took care of everything. Wouldn't have been possible without them. Highly recommend to anyone in Montana wanting to buy a house!

I just got done purchasing my FIRST home in Montana. Black Diamond goes above and beyond to make your experience buying a home as stress free as possible. They know how hard it can be buying a home and they have the experience that other offices just don’t have to come together and make it work for their clients. What’s amazing is they don’t bog you down with big words and crazy issues they run into that you don’t need to know about. They do ALL the work for you and, let me tell you, it’s excellent work. I didn’t have to worry about a thing. If you’re looking for someone you can trust, who you want to build connections with, and for the FASTEST service around choose Black Diamond Mortgage.

Black Diamond and Maria Phelps made our Montana home buying experience feel seemless. Communication was always prompt, and we always knew what was expected of us to help secure our loan. Maria worked tirelessly to get us the best possible rate and helped us get the home if our dreams. The entire staff at BDMC were helpful and we would definitely use BDMC for any home purchases in the future. Thank you for helping us secure our forever home!

We received our initial home loan through Black Diamond and have used them for three refinances, which speaks for itself! With Maria and Dave, we always knew we were getting the best possible rate and lowest closing costs. They were always responsive and punctual even when we knew they were juggling multiple clients. Plus, they are genuine, treat you like an individual, and are cool; So what’s not to love? Keep up the great work!

Black Diamond was 100% amazing on all fronts - they were personable, professional, timely, and organized. My wife and I were first time home buyers and Black Diamond made an overwhelming task seem simple. Zach and the team are awesome! I highly recommend them to anyone looking for a great loan and an even better experience.

My husband and I absolutely loved working with Black Diamond. When we were searching for mortgage companies, we had a difficult time getting people to respond. Dave responded to us right away and in no time we were working with him on our house. They go above and beyond and are full of integrity. I would highly recommend (and do to anyone I know looking) to work with them for your mortgage needs.

As a Realtor, Black Diamond Mortgage has always been one of my favorite Lenders to work with when representing Buyers AND Sellers. They keep both sides informed during the transaction from start to finish with email and text updates that are clear and concise. Recently I was able to work with them as a consumer and I experienced the #BlackDiamondEffect. Exceptional service! I felt like I had my own personal team working around the clock finding the perfect loan to fit my unique situation. That's service! Thanks Dave, Adelina and Maria!

We have been working with Black Diamond for the past 1.5 years or so and they have been fantastic. Dave reached out to us a few months ago because mortgage rates were improving and he was able to secure a much better rate for us going forward. A fantastic company with truly great employees.

When we first visited Black Diamond Mortgage, we were doubtful that we had the ability to purchase a home.Not only did Maria and Dave help us acquire financing, they helped us through the owner finance process. They answered all our questions (we had a lot of questions), gave us great advice, and made our first home purchase a great experience. I highly recommend stopping by to talk to them if you are interested in buying a home.

Black Diamond Mortgage Company followed up on every question we had. They called us regularly to see if we needed anything. They made the process go smoothly and quickly without a hitch. They were even available outside of the work day schedule to give us help and advice. It was truly a great experience.